In a study by Nemertes, researchers question how productive the shift to cloud has been for organizations around the country. The question they wanted to most answer: what drives organizations to cloud-implemented workplaces?
The solution largely focuses on three main pillars that every workplace uses: calling, meetings, and team collaboration. All these things, the study finds, become more streamlined with increased productivity when switching to a single-provider cloud office system, like Avaya Cloud Office.
Accessible from your mobile phone, laptop, tablet, or desktop, Avaya Cloud Office is your virtual cockpit for important documents shared between teammates, entrance to a virtual video or audio conference, quick messaging system between coworkers to answer on-the-go questions, and much more.
Calling features, according to Nemertes, can include telephony platforms, Session Initiation Protocol (SIP) services, location technologies like E911, and other related infrastructure. Meetings could be integrated desktop video conferencing, audio conferencing, web conferencing and screen sharing, or simple mobile accessibility to key cloud features. Team collaboration, the final consideration, includes comprehensive, mobile-enabled applications that prioritize and support team workspaces where teammates can organize projects and assign tasks. This also includes additional app services like digital whiteboards, document collaboration and storage, screen sharing, quick calls or messaging, and more.
The study found that 65% of organizations are using cloud services in some way today. 46% of this, the largest percentage of organizations, use one key cloud provider, while 34.7% rely heavily on one provider while supplementing others. This means organizations tend to lean on cloud services as their most basic office workspace, something that is becoming more beneficial in our largely remote world. Small and medium-sized businesses (SMBs) are the most likely to select a single vendor for workplace collaboration services, while large businesses are more likely to supplement as needed.
For SMBs, working with cloud office providers is the way to go. Why? Because the foundational elements of workplace collaboration are most well supported when using a cloud system. With multiple applications working together, SMBs need trusted APIs to enable technology creativity and sharing between programs. Plus, mobile accessibility allows collaboration to continue unhinged from different locations across the country or between home offices––which cloud systems tend to offer. Plus, they come with their own security structures to protect identities, data, access, and more.
Systems like Avaya Cloud Office can save your organization time and money by committing to a single provider to supply workplace collaboration services. Believers in the “best-of-breed” model (choosing a variety of providers for different company functions) are on the decline because of how cost-saving it is to commit to a single provider. If you substitute three applications for one provider, Nemertes found, costs drop 17% to 90% than if you were to choose multiple providers. (Percentages depend on the vendors involved and the size of the rollout.)
Committing to Avaya Cloud Office as your go-to provider will allow IT staffers to spend less time troubleshooting errors between different systems and require them to only need to be trained and certified for Avaya. A single license with Avaya Cloud Office gets organizations apps for calling, collaborative meetings, messaging services, document sharing, and more that could spread your IT budget thin if you take the time to pick and choose different providers for each one.
The numbers don’t lie. Nemertes found the driving force behind IT leaders’ decision to switch to cloud services was 47% cite cost savings. By far, this is the main driver for midsize companies to switch. After that falls agility-related features like better scale, application variety, and remote work opportunity.
Switching to the cloud also doesn’t mean your team is cut by people––rather, the people who were managing the infrastructure before can now turn to more strategic roles. All-in-all, Avaya Cloud office can transform your organization into something unprecedented. Team collaboration services from cloud office systems reduce meetings required by 22.8%, reduce emails by 12.2%, and improve productivity by 13%, according to Nemertes.
Go with the numbers so your workforce can go with the flow all in one cloud system. Make the switch to Avaya Cloud office today, and trust Eno to get your team set up in scope, on time, and under budget.